Steam now offers refunds
Unhappy customers can get their money back within a limited time
Valve has announced it is now offering refunds on Steam, the popular digital distribution platform.
Valve will issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours. You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred.
Steam will also offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase.
Complete details can be found on the relevant FAQ page.
Competing service Origin from EA has been offering similar refunds since 2013 with their Great Game Guarantee.
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