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Sony PlayStation Network still down, user privacy threatened

Grim news reveal users' personal info could be in trouble

Posted on Apr 26, 2011 - 4:23pm EST (Apr 26, 2011 16:23)

Sony has posted yet another update about the current PSN outage - and the news aren't good. User account information said to be compromised in connection with an illegal and unauthorized intrusion into the network. An outside, recognized security firm was involved to conduct a full and complete investigation into what happened.

While details of this incident are thin, Sony believe that "an unauthorized person has obtained the following information that users provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained."

"While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," the blog warns.

"When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well."

The message goes on to recommend what action users should take in order to protect themselves from possible fraud and identity theft. It was also mentioned that Sony expect to restore some PSN services within a week.


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